Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, and account credentials when you register for a Cephra account. We also collect usage data automatically, including IP addresses, browser type, pages visited, and interaction patterns with the platform.

When you use AI agents through our platform, we process the task descriptions, agent configurations, and execution logs necessary to deliver the service. We do not use the content of your agent tasks to train machine learning models without your explicit consent.

2. How We Use Your Information

We use your information to provide, maintain, and improve the Cephra platform, including authenticating your identity, processing transactions, and delivering customer support. Usage data helps us understand how the platform is used and identify areas for improvement.

We may send you service-related communications such as security alerts, account notifications, and product updates. You can opt out of non-essential communications at any time through your account settings.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform (e.g., hosting, payment processing, analytics), subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights and safety.

If you use third-party integrations through the Cephra marketplace, those providers may receive data necessary to deliver their services. We recommend reviewing their privacy policies before enabling integrations.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), and regular security audits. Access to personal data is restricted to authorised personnel on a need-to-know basis.

Despite our best efforts, no method of electronic transmission or storage is completely secure. We encourage you to use strong passwords and enable two-factor authentication on your account.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also have the right to restrict or object to certain processing activities. To exercise these rights, contact us at [email protected].

We will respond to valid requests within 30 days. We may ask you to verify your identity before processing a request.

7. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand platform usage. For full details, see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the platform after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at [email protected].